International ISO 9001:2008 certification for the Klose Group

The Klose Group has received the international ISO 9001:2008 certificate. The auditors of the TÜV NORD POLSKA certification body positively assessed the operation of the group quality management system, awarding the companies of the Klose Group a certificate in the scope corresponding to the specific nature of their activities. In the case of KMK Kolekcja Mebli Sp. z o. o., this scope includes the design, development, service and sale of furniture.

ISO 9001:2008 certificate

The Quality Management System compliant with the ISO 9001 standard has been used in the companies of the Klose Group for 10 years. However, the specificity of the organization consisting of two commercial companies and three production plants that cooperate closely with each other contributed to the decision to develop and implement a group Quality Management System integrating existing systems in order to increase their effectiveness. As a result of the successfully completed certification process, ISO 9001:2008 certificates were granted - in the case of 3 production plants: Gościcińska, Czerska and Pomorska Fabryka Mebli in the field of furniture design, development, production and sales. In relation to KMK Kolekcji Mebli Sp. z o. o., this scope includes: design, development, service and sale of furniture.

“For us, attention to quality is more than just one of the elements that shape our collections so that they are a source of satisfaction for users for many years. This is the pillar on which we develop our company, so care for quality must concern every area of the Klose Group's operations. Starting from the high level of design and workmanship of furniture, created in accordance with the expectations of customers, professional customer service, to timely execution of orders and professional service. To make sure that the high quality principle is rigorously enforced in every aspect of our business, we decided to re-verify it in the ISO certification process. Unlike many competitions that refer to a greater or lesser extent to quality, only ISO guarantees the complementarity of controls. Rigorous verification of the company in terms of quality in every aspect of its activity means that only a few people undergo it. We are even more pleased with our current success. The audit completed and the award of ISO certificates confirms our commitment to maintaining the highest quality standards. It is also a guarantee of specific benefits for the recipient - certainty of stable product quality and customer focus. Because our main goal is to satisfy our customers.” – says Wojciech Gieburowski, President of the Management Board of the Klose Furniture Collection.

The ISO 9001:2008 standard belongs to the ISO 9000 series of standards developed by the International Organization for Standardization based in Geneva.